A. Our regular clients tell us that we deliver a quality service, with flexibility and enthusiasm. We are passionate about what we do and this is rewarded with repeat business. We're also approachable and last but not least, clients trust us to deliver.Q. How much notice do you need to find respondents?
A. Ideally we would like five working days to recruit respondents for your focus group but we can work faster when required. We are contactable by email 24/7 which means we can respond rapidly to clients based in different timezones.Q. Where can focus groups take place?
A. Most are held in and around London but we also arrange groups in other major cities throughout the UK.Q. How do you validate respondents?
A. As part of our rigorous registration process, all respondents' details are scrutinised by our data validation software which highlights concerns such as false identities or inaccurate personal details.Q. Do you outsource the recruitment of respondents?
A. All our recruitment is carried out by our in-house team and by the Project Manager dedicated to your assignment. This means we can control the quality of respondents to meet your criteria.Q. Can you help with viewing facilities and moderators?
A. We have excellent contacts with both facilities and moderators - just ask for our help.